Privacy Policy

At Ecotub Global LLP (“Ecotub,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ecotub.in, make a purchase, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with Ecotub, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
• Non-Personal Information: Browser type, device information, IP address, and usage data (e.g., pages visited, time spent).
• Communication Data: Information you provide when you contact us via email, phone, or social media.

How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Respond to inquiries, customer support requests, or distributor partnerships.
• Improve our products, website, and customer experience.
• Send order updates, promotional offers, and sustainability updates (you can opt out anytime).
• Ensure website security and prevent fraudulent activity.

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Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with:

• Trusted Service Providers (payment gateways, delivery partners, IT support) who help us run our business.
• Legal Authorities, if required to comply with laws, regulations, or legal processes.

All third-party partners are required to handle your information securely and use it only for the purpose intended.

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Data Security

We implement strict technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. While we strive to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

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Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences and login details.
• Understand how you use our website.
• Improve site performance and personalization.

You can choose to disable cookies in your browser settings, but some features of the site may not function properly.

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Your Privacy Rights

As a user, you have the right to:

• Access and request a copy of the personal data we hold about you.
• Request corrections or updates to your information.
• Opt out of marketing communications at any time.
• Request deletion of your personal data (subject to legal requirements).

To exercise your rights, please contact us at support@ecotub.in
.

Third-Party Links

Our website may contain links to third-party websites. Ecotub is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies when visiting them.

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Children’s Privacy

Our products and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page for your reference.

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Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: support@ecotub.in 📞 Phone: +91 9529253218
📍 Address: Ecotub Global LLP, 3rd Floor, Awfis GK Mall, Pimple Saudagar, Pune – 411027